There has been a significant rise in the number of users registering for a new bank account in recent times as it is more convenient for the person to keep track of their money. They could easily withdraw their money using an ATM nearby.
Banks have introduced a phone banking app for their users to carry out their transactions and avail of the services of the bank. Many people use this feature to stay in touch with the bank as they could check all the news and updates of the bank through the app. Some people avoid using this app due to a few myths around it. In this article, we are going to debunk a few myths about using a phone banking app.
- You may face security risks using this app
Using a phone banking app to carry out all your bank-related functions is safe and do not pose security risks. The bank has kept the security of your money and identity as one of their top priorities while you carry out any functions through the app. The app sends you notifications on the success of every function you carry and keeps you updated throughout every stage of the process you opt to carry. You would receive an OTP from the bank if you are paying off any bill through this app which makes it even secure to use this app to carry out your various functions.
- Using this app to carry out your bank-related functions is a hassle
You could carry out your transactions or avail of the services of the bank through the phone banking app without any hassle. You could install the official bank app from the play store/app store or from the link mentioned on the website of the bank. The app is designed to be user-friendly and consist of all the details of the services available by the bank so that they could complete the process with ease.
- You cannot make payments using this app
You could make payments through the phone banking app easily by following a few simple steps. Most shops have started accepting this mode of payment to pay off the bills. You would need to enter a security PIN set by you while transacting the amount and would receive a notification once the transaction is completed. Some apps even allow you to complete your payment through the QR code of the app. You could contact the customer service of the bank in case you face any inconveniences while paying their bill.
- It does not provide you instant access
The phone banking app provides you with instant access to carry out your bank-related functions. You could keep track of your expenses or even check the balance amount left in your account through the app. With the help of this app, you could avail of the services of the bank after bank hours as well.
These apps even provide you with customer service that is available to answer your queries 24/7 so that you could call them if you face any inconvenience while using the app.
We hope that this article proved to be helpful and you install the phone banking app to carry out your transactions and avail of the services of the bank with ease. Thank you!